Scenario 3 - Mental health - Depression
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Urgent Care Call with Mr Smith: Mental Health Assessment
Initial Contact and Identification
Introduction: Shaun, an Urgent Care practitioner, contacts Mr Smith regarding his recent call.
Assessment of Current Situation
Current Concerns: Mark Smith discusses his feelings of hopelessness and recent changes in mood.
Medical History and Medication
Background: Mark reveals a history of depression, currently managed with amitriptyline.
Evaluation of Emotional State
Discussion: Shaun explores Mark's recent emotional struggles and thoughts of self-harm.
Decision for Immediate Care
Recommendation: Urgent referral to the Urgent Care Centre at Royal Stoke Hospital for assessment and support.
Arranging the Appointment
Appointment: Shaun explains the location and process for Mark to attend the appointment at the centre.
Final Instructions and Follow-Up
Instructions: Mark is advised to wait for a call regarding his appointment and to update if his condition changes.