Scenario 2 - Chest pain
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Emergency Call for Mrs Smith: Urgent Hospital Referral
Initial Contact
Introduction: Urgent care practitioner contacts Mr Smith regarding Mrs Smith's health concerns.
Assessment of Mrs Smith's Condition
Condition: Mrs Smith is unable to speak due to severe pain and difficulty breathing, with ongoing chest pain throughout the day.
Medical History and Current Symptoms
Medical Background: Mrs Smith has a history of heart problems, currently experiencing paleness and chest pain.
Decision for Hospital Referral
Recommendation: Urgent hospital visit required based on symptoms and medical history.
Arranging Ambulance Service
Ambulance Dispatch: An ambulance is being arranged to transport Mrs Smith to the hospital immediately.
Final Instructions
Instructions to Mr Smith: Await ambulance arrival at 12 Mornington Crescent, Snee Green. Contact 999 if conditions worsen before ambulance arrives.
Closure of Call
Conclusion: Call concludes with instructions reiterated and assurance given regarding ambulance dispatch.