Debrief - Lower back pain - Difficult patient
Unlock This Video Now for FREE
This video is normally available to paying customers.
You may unlock this video for FREE. Enter your email address for instant access AND to receive ongoing updates and special discounts related to this topic.
Managing Patient Care with Compassion in Triage
Importance of Compassion and Empathy
Compassionate Communication: It is crucial to show compassion and empathy towards patients, fostering open communication.
Building Rapport: Establishing rapport helps patients feel comfortable sharing important details.
Assessment and Patient Presentation
Patient Presentation: The gentleman presented with long-standing back pain, dissatisfied with previous GP consultations.
Managing Expectations: It is essential to manage patient expectations regarding treatment outcomes.
Assessment for Red Flags: When assessing back pain, ruling out red flags such as cauda equina syndrome or trauma is crucial.
Specific Questions Asked: I inquired about tenderness, numbness, and loss of bowel or urinary control, all of which were negative.
Decision Making and Pain Assessment
Urgent Care Setting: Considering the absence of trauma and stable symptoms, urgent care management was deemed appropriate.
Pain Assessment: Despite the patient rating his pain as 10 out of 10, his presentation indicated comfort and no signs of distress.